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The process

How CompliLet Works

From the moment a tenant enquires to the day they move in — and every compliance deadline beyond — CompliLet handles it all inside WhatsApp. No app. No dashboard. No letting agent.

24hScreening turnaround
92%of UK landlords use WhatsApp
£0app downloads required
6 stepsfrom enquiry to decision

The process

How CompliLet Works

From enquiry to move-in, everything happens inside WhatsApp.

1

Forward the Enquiry

A tenant contacts you on OpenRent, SpareRoom, or Facebook. Instead of handling it yourself, just forward their message to CompliLet's WhatsApp number. That's it — we take it from there.

CompliLet AI

online

Type a message

CompliLet AI

online

Type a message
2

We Chat with the Tenant

CompliLet introduces itself and asks friendly screening questions: name, employment, income, move-in date, pets, smoking status. The tenant just replies normally — no forms, no portals.

3

Documents Get Verified

We ask the tenant to photograph their ID, payslip, and proof of address. Our AI checks every document: name matching, expiry dates, authenticity, and fraud detection. Pro landlords get Konfir-verified income — checked directly from HMRC, payroll, and bank records.

CompliLet AI

online

Type a message

Previous Landlord

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4

References Get Chased

We contact the tenant's previous landlord and employer on WhatsApp. If they don't reply, we follow up automatically at 2, 4, and 7 days — so you never have to chase anyone.

5

You Get a Decision Pack

Everything arrives in one WhatsApp message: screening score, verified documents, Right to Rent certificate, and reference summaries. One tap to accept or decline the tenant.

CompliLet AI

online

Type a message

CompliLet AI

online

Type a message
6

CompliLet Stays Active

After move-in: rent reminders, gas safety alerts, maintenance triage, and quarterly inspections. Your entire property management lifecycle runs inside one WhatsApp thread.

See it for yourself

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Start your first tenant screening in under 60 seconds — no account needed, just WhatsApp.

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What CompliLet Checks — in Detail

Every screening covers the same six categories. Here is exactly what is checked in each, and why it matters under UK tenancy law.

Identity Verification

  • Government-issued photo ID (passport or UK driving licence)
  • Name matching across all submitted documents
  • Document expiry date validation
  • Authenticity indicators (holograms, font, format)

Why it matters: Prevents impersonation and ensures tenancy agreement enforceability.

Income & Affordability

  • 3 most recent payslips or 3-month bank statements
  • Gross annual income verified against 2.5× annual rent rule
  • Employer name and NI number consistency check
  • Self-employed: accountant letter + business bank statements

Why it matters: Identifies rent arrears risk before the tenancy begins — critical after Section 21 abolition.

Right to Rent

  • Home Office document classification (List A / List B)
  • Online share code check for EEA nationals and visa holders
  • IDSP-assisted digital check for British and Irish nationals
  • Timestamped compliance certificate generated per tenant

Why it matters: Legally required under the Immigration Act 2014. Fine up to £3,000 per occupant if missed.

Proof of Address

  • Utility bill, bank statement, or HMRC letter dated within 90 days
  • Address matches current landlord or tenancy address
  • Name matches photo ID submitted

Why it matters: Establishes current residence and reduces fraudulent application risk.

Reference Chasing

  • Previous landlord contacted via WhatsApp for structured reference
  • Employer contacted to verify employment status and income
  • Automated follow-up at 2, 4, and 7 days if no response
  • Verbal references not accepted — written record required

Why it matters: The most predictive indicator of future tenancy conduct. Skipping this is the most common landlord mistake.

Compliance Records

  • Screening date, method, and result timestamped automatically
  • All documents archived for tenancy term + 12 months (GDPR)
  • List B tenants flagged for follow-up check before document expiry
  • PDF compliance report delivered to landlord via WhatsApp

Why it matters: Provides a complete audit trail for any future dispute, court proceeding, or ombudsman review.

Security & compliance standards

ICO Registered
GDPR Compliant
Bank-Grade Encryption
Ombudsman-Ready Records
Right to Rent Verified

Ongoing tenancy management

CompliLet Stays Active After Move-In

Screening is just the beginning. CompliLet's tenancy management suite runs in the background for the entire tenancy lifecycle.

Rent Reminders

Sent to tenants 3 days before each due date. Graduated arrears chasing if rent is late at 1, 3, and 7 days overdue.

Compliance Autopilot

Tracks gas safety, EICR, EPC, and deposit protection expiry dates. WhatsApp alerts at 90, 60, and 30 days before each deadline.

Maintenance Triage

Tenants report issues via WhatsApp. AI assesses urgency and photos, then notifies your designated contractors for pre-approved emergencies.

Quarterly Inspections

Tenants submit dated photo sets quarterly. CompliLet compiles them into a condition report delivered to the landlord.

Renewal Agent

Reminds you and the tenant 90 days before lease end. Handles renewal paperwork and updated Right to Rent follow-up for List B tenants.

Overseas Support

Timezone-aware notifications, NRL tax guidance, and emergency contractor dispatch for landlords managing UK properties from abroad.

Ready to try it?

Screen Your First Tenant Free

Start in under 60 seconds — forward a tenant enquiry to CompliLet on WhatsApp and we take it from there.

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